HOW DO I CONTACT LYVOI SUPPORT?

We aim to make your LYVOI experience smooth from checkout to arrival. But if you need assistance with your order, warranty, or product questions, we’re here to help.

The fastest way to reach us is by email.

EMAIL SUPPORT – HOW IT WORKS

📩 Contact us at: sales@lyvoi.sale

To help us resolve your request quickly, please include:

• Your order number (e.g. #LV12345)
• The email address used for your purchase
• A clear description of the issue
• Photos of the suitcase or affected area (if applicable)

Providing this information helps us process your request efficiently and avoid delays.

We aim to respond within 24–48 hours. During busy periods, it may take slightly longer.

WARRANTY & PRODUCT ISSUES

If you’re contacting us regarding a warranty claim for your LYVOI aluminum luggage, please make sure to include your proof of purchase and detailed photos.

Our team will review your case and guide you through the next steps as quickly as possible.

WHY DON’T YOU HAVE A PHONE NUMBER?

LYVOI operates fully online to provide structured and trackable support. This ensures all conversations are documented and handled efficiently.

While you may receive automated confirmation emails, every inquiry is reviewed and managed by our support team.